With Cisco Spark Care you can chat-enable your website, with customer satisfaction scoring included.
Make the call.
Customers can request a voice callback to their mobile, office, or home number. Your care agents simply click to return the call.
Empower your teams.
With customer context and history at their fingertips, they can resolve issues faster. Individual and team-level statistics help them measure themselves. And cloud architecture means your people can work from remote locations.